The Talkdesk Ascend AI platform, through agentic artificial intelligence, gives companies access to advanced multi-channel and multi-lingual support for authentically personal 24/7 self-service ...
Talkdesk AI Trainer moves company one step further in its vision to automate 80% of customer interactions, and gives agents and supervisors the ability to observe, validate and quickly improve ...
PALO ALTO, Calif.--(BUSINESS WIRE)--Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, today announced ...
The new national day of celebration marks the conclusion of the Talkdesk 100 Days of Artificial Intelligence, championing the ways companies are transforming customer experience through innovation A ...
Talkdesk Express includes $100 in free credits and 25 free licenses to help small businesses get started with their customer service operations PALO ALTO, Calif., May 06, 2025 (GLOBE NEWSWIRE) -- ...
編集部注:「要チェック!エンタープライズ系話題5選」は海外エンタープライズ系テクノロジーの話題をまとめた連載。本誌でも執筆中の「インプットをアウトプットするブログ」ブロガーで、B2Bスタートアップ・インキュベーション「archetype」所属の鈴木 ...
With new agentic AI capabilities powered by Talkdesk Customer Experience Automation, Talkdesk Copilot empowers human agents to request real-time guidance and resolve even the most complex customer ...
PALO ALTO, Calif., Aug. 19, 2025 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today announced the integration of Talkdesk Advanced Dialer with Epic through the Epic Workshop program. Directly connecting Epic ...
NEW YORK and PALO ALTO, Calif., Dec. 09, 2025 (GLOBE NEWSWIRE) -- UiPath (PATH), a global leader in agentic automation, today announced an integration with Talkdesk, Inc., a leader in customer ...